Dr. Sidhu’s Dental Clinic (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide:

  • Name, date of birth, gender

  • Contact information (email address, phone number, mailing address)

  • Medical and dental history

  • Insurance information

  • Appointment details

  • Payment information

Information Collected Automatically:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent

  • Referring website

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and manage dental care and treatment

  • To schedule and confirm appointments

  • To communicate with you about your care

  • To process payments and insurance claims

  • To send appointment reminders and follow-up communications

  • To improve our website and services

  • To comply with legal and regulatory requirements

  • To maintain medical records as required by law

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With Healthcare Providers: To coordinate your care and treatment

  • With Insurance Companies: To process claims and verify coverage

  • With Third-Party Service Providers: Such as payment processors, IT support, and appointment scheduling services

  • With Legal Authorities: When required by law, regulation, or legal process

  • With Your Consent: When you have given us explicit permission to do so

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include:

  • Encryption of sensitive data

  • Secure storage and transmission of information

  • Access controls and authentication

  • Regular security assessments

While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements. Medical records are retained in accordance with applicable laws and professional standards.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Right to Access: Request a copy of your personal information

  • Right to Rectification: Request correction of inaccurate or incomplete information

  • Right to Erasure: Request deletion of your personal information (subject to legal obligations)

  • Right to Restrict Processing: Request limitation of how your information is used

  • Right to Data Portability: Request transfer of your information to another provider

  • Right to Object: Object to the processing of your information for specific purposes

To exercise any of these rights, please contact us at the details provided below.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you interact with our site.

You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and, where appropriate, notify you by email or through our website.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Dr. Sidhu’s Dental Clinic
207-210, Anchal Plaza
Nelson Mandela Road
Vasant Kunj, New Delhi 110070

Phone: +91 9266557888

Email: info@drmehtabsdentistry.com

Opening Hours: Mon to Sat | 9:00 AM – 9:00 PM